[DC-04] - Delay in File and Warehouse Processing

Incident Report for MoEngage

Resolved

This incident has been resolved.
Posted Jan 14, 2026 - 17:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2026 - 17:49 UTC

Identified

We are currently experiencing a delay of approximately one hour for File and Warehouse Imports and Exports. Our engineering team has identified the root cause and is actively working on a resolution. We will provide further updates as soon as more information is available.
Posted Jan 14, 2026 - 17:45 UTC
This incident affected: dashboard-04 (User Imports, Event Exports (Streams)).
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