All Systems Operational

dashboard-01 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
One-time & Periodic Campaigns - Google Ads Audience Operational
dashboard-02 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
One-time & Periodic Campaigns - Google Ads Audience Operational
dashboard-03 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
User Profile Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
One-time & Periodic Campaigns - Google Ads Audience Operational
dashboard-04 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
One-time & Periodic Campaigns - Google Ads Audience Operational
dashboard-05 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
dashboard-06 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
dashboard-101 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
One-time & Periodic Campaigns - Google Ads Audience Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Completed - The scheduled maintenance has been completed.
Sep 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 02:30 UTC
Scheduled - We're upgrading database infrastructure for auxiliary user-profile data on DC01.

During this period, the existing Aux data will continue to run as it is without any impact.
Only impact would be for the new aux data import, it will have some delay in processing.

There is no impact to normal user creation/updates or event ingestion or file based imports.

*Migration window*
πŸ—“οΈ 3rd September, 8:00 AM – 12:30 PM IST
πŸ“ DC01 only β€” no impact to any other data centre.

*What's actually affected*
- Practical impact for clients: any user-profile attribute updates that would normally sync in during the window will be delayed. Personalisation/campaigns will keep running, just against data that's current as of the start of the window rather than real-time.

There is no action needed from the customers during this window.

Aug 27, 10:24 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.