All Systems Operational

dashboard-01 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience Operational
90 days ago
100.0 % uptime
Today
dashboard-02 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience Operational
90 days ago
100.0 % uptime
Today
dashboard-03 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
User Profile Operational
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience Operational
90 days ago
100.0 % uptime
Today
dashboard-04 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience Operational
90 days ago
100.0 % uptime
Today
dashboard-05 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
dashboard-06 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
dashboard-101 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 14, 2026

No incidents reported today.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
Resolved - Between 05:00 UTC and 08:35 UTC, the Branded Email Link Click Domain service in the DC-02 region experienced an extended period of performance degradation, followed by a brief period of unavailability.

Impact:
05:00 UTC – 08:00 UTC:
The service operated in a degraded state. Some users may have experienced delayed responses or intermittent timeouts when clicking branded email links for a limited number of affected brands.

08:00 UTC – 08:35 UTC:
The service was unavailable while our engineering team performed recovery actions. Normal service was fully restored at 08:35 UTC.

Root Cause:
The degradation was caused by an unexpected and significant spike in request volume. This sudden increase in traffic placed excessive load on the backend database, resulting in slower query processing and degraded service performance.

Resolution:
Our monitoring systems detected the degradation and alerted the engineering team. To restore stability and support the increased traffic volume, the team scaled the underlying database infrastructure and completed recovery procedures.

After the infrastructure changes were completed, service availability and performance returned to normal at 08:35 UTC.

Current Status
The issue has been resolved, and the Branded Email Link Click Domain service is operating normally in the DC-02 region.

We apologize for the disruption and any inconvenience this may have caused.

Jun 1, 05:00 UTC
Resolved - On June 1, 2026, we experienced a major incident that affected the processing of email delivery status events in two of our data centers; Dashboard 02 and 04.

During this incident, some delivery-related events — including delivered, bounce, and spam status updates — were not processed correctly. As a result, customers may have seen incomplete or under-reported delivery statistics in dashboards and reports for campaigns sent during the affected period.

We want to emphasize that actual email sending and delivery to recipients were not impacted. The issue was limited to the reporting and processing of delivery status events.

The incident was triggered by a recent internal system update that changed how delivery events are grouped and processed. In some environments, this caused certain event batches to fail processing. Our monitoring did not alert us as quickly as expected, which delayed detection and response. We sincerely apologize for the impact this had on your visibility into campaign performance and for the delay in identifying the issue.

Our teams have taken corrective action to resolve the issue and are reviewing the affected data. We are also strengthening our monitoring, validation, and release safeguards to help prevent similar incidents in the future.

We understand how important accurate and timely delivery reporting is to your business, and we regret the disruption this caused. Thank you for your patience and understanding while we worked through this incident.

Jun 1, 04:00 UTC
May 31, 2026

No incidents reported.