We are currently experiencing degraded service with the Campaigns API V1 for creating campaigns. Requests to create campaigns through this API may fail or be rejected.
We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.
We will share an update as soon as we have more information. We apologize for the inconvenience.
Posted Oct 27, 2026 - 03:29 UTC
Update
We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.
We will share an update as soon as we have more information. We apologize for the inconvenience.
Posted Oct 27, 2026 - 03:28 UTC
Update
Campaigns v1 API is also experiencing the same downtime across our data centers, resulting in failed or delayed requests.
Posted Oct 27, 2026 - 03:13 UTC
Investigating
The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.
We will keep updating as we debug and more information becomes available.
We apologize for the disruption and appreciate your patience.