All the services are running as expected. We will work on identifying the root cause of the incident and take steps to prevent such kind of incidents in the future.
Posted Aug 25, 2025 - 08:44 UTC
Update
Campaign sending is affected by an hour, Our team is working on sending the pending campaigns in the next 30-60 minutes.
Posted Aug 25, 2025 - 07:03 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 25, 2025 - 06:57 UTC
Identified
We have found an issue with one of our core services in DC3 experiencing a minor outage, due to which some of the dependent Analytics, Segmentation and Campaign services got affected. Our team has identified the issue and we are fixing it.
Posted Aug 25, 2025 - 06:56 UTC
This incident affected: dashboard-03 (One-time & Periodic Campaigns - Mobile Push & Web Push, One-time & Periodic Campaigns - Email, One-time & Periodic Campaigns - SMS, Dashboard).