Dashboard-03 Service Impact -Smart Trigger and Flow Campaigns

Incident Report for MoEngage

Resolved

This incident has been resolved.

Posted Mar 13, 2026 - 05:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 13, 2026 - 03:11 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 13, 2026 - 02:32 UTC

Update

We are continuing to investigate this issue.

Posted Mar 13, 2026 - 02:13 UTC

Investigating

Team is currently working on investigating following impacted services in DC03
- Smart Trigger & Flow Campaigns
We apologize for inconvenience this may have caused and appreciate your patience. For any queries or immediate concerns, please do not hesitate to contact our support team.

Posted Mar 13, 2026 - 02:12 UTC

This incident affected: dashboard-03 (Event Triggered Campaigns and Flows).