Major Outage in ST and Flow campaigns in DC-02

Incident Report for MoEngage

Resolved

The issue has been resolved. We are monitoring the system.

Posted Jun 27, 2022 - 18:23 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 27, 2022 - 18:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 27, 2022 - 18:22 UTC

Identified

We are experiencing a major outage With Smart Trigger and Flow campaigns since 21:30 IST in DC-02. Our team is currently working to restore the system. We apologize for the inconvenience caused.

Posted Jun 27, 2022 - 17:42 UTC

This incident affected: dashboard-02 (One-time & Periodic Campaigns - Flows, Event Triggered Campaigns and Flows).