Campaigns v1 and Push API Service Disruption
Update - Campaigns v1 API is also experiencing the same downtime across our data centers, resulting in failed or delayed requests.
Oct 27, 2026 - 03:13 UTC
Investigating - The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.
Oct 27, 2026 - 02:20 UTC
Uptime over the past 90 days. View historical uptime.
dashboard-01 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
One-time & Periodic Campaigns - Google Ads Audience Operational
dashboard-02 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
One-time & Periodic Campaigns - Google Ads Audience Operational
dashboard-03 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
User Profile Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
One-time & Periodic Campaigns - Google Ads Audience Operational
dashboard-04 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
One-time & Periodic Campaigns - Google Ads Audience Operational
dashboard-05 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
dashboard-06 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
dashboard-101 Operational
Data Processing Operational
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
One-time & Periodic Campaigns - Email Operational
One-time & Periodic Campaigns - SMS Operational
One-time & Periodic Campaigns - Connectors Operational
One-time & Periodic Campaigns - Flows Operational
In-app & On-site Messaging Operational
Dashboard Operational
Segmentation Operational
Campaign Stats Operational
Event Triggered Campaigns and Flows Operational
Analytics (Analyze Capabilities) Operational
User Imports Operational
User Exports Operational
CSV / File Segment Uploads Operational
Data APIs Operational
Push APIs Operational
Custom Segment API Operational
Dynamic Product Messaging Operational
Campaign Exports Operational
One-time & Periodic Campaigns - Facebook Audience Operational
Cards Operational
Inform Operational
Event Exports (Streams) Operational
One-time & Periodic Campaigns - WhatsApp Operational
One-time & Periodic Campaigns - Google Ads Audience Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 27, 2026

Unresolved incident: Campaigns v1 and Push API Service Disruption.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Dashboard Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 11:00 UTC
Scheduled - As part of our annual maintenance, we’ve refreshed some of our keys for our internal services. This may cause occasional disruptions or unexpected logouts. If you encounter any issues, please log out and log back in. If issues persist post fresh login, please reach out to our support team. We appreciate your patience and apologize for the inconvenience caused.
Oct 23, 10:57 UTC

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

https://moengage.com/docs experiencing issues
Resolved - This incident has been resolved.
Oct 20, 13:03 UTC
Update - We are continuing to investigate the issue.
Oct 20, 11:12 UTC
Investigating - We’re currently experiencing an issue affecting the availability of the MoEngage website, including our documentation and knowledge base at https://moengage.com/docs. Our team is actively investigating and working to restore access as quickly as possible.

The MoEngage dashboard, APIs, SDKs, and campaign delivery are not affected.
Oct 20, 08:43 UTC

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage