All Systems Operational

Uptime over the past 90 days. View historical uptime.
dashboard-01 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) ? Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience ? Operational
90 days ago
100.0 % uptime
Today
dashboard-02 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience ? Operational
90 days ago
100.0 % uptime
Today
dashboard-03 Operational
90 days ago
99.99 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.97 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
User Profile Operational
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience ? Operational
90 days ago
100.0 % uptime
Today
dashboard-04 Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience ? Operational
90 days ago
100.0 % uptime
Today
dashboard-05 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
dashboard-06 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Scheduled Maintenance | Sept 10th 2025, 02:00 PM IST - Sept 10th 2025, 03:00 PM IST | DC-05 | Analytics | Routine System Upgrade
Completed - The scheduled maintenance has been completed.
Sep 10, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 08:30 UTC
Scheduled - Hi there,

Hope you are having a great week!

We want to inform you about the Scheduled Maintenance for MoEngage Analytics Suite on Dashboard 05. This is planned to be carried out starting Sept 10th 2025, 02:00 PM IST / Sept 10th 2025, 08:30 AM UTC for 1 hour.

During this maintenance window, we will be upgrading our analytics systems to improve the overall reliability of our platform.

During the maintenance window, the analytics suite would be non operational or would be providing inconsistent results.

Please note that MoEngage would still be accessible and no action would be required from your end.

All other capabilities will continue to function as expected.

We have a dedicated team working on this, to ensure that the maintenance is carried out very smoothly. But if you experience any unanticipated delay or issues on the platform, please reach out to us via support ticket.

We really appreciate your understanding and cooperation in this regard.


Thanks,
Team MoEngage
Sep 3, 14:28 UTC
Sep 9, 2025
Scheduled Maintenance | Sept 9th 2025, 08:00 PM IST - Sept 9th 2025, 09:00 PM IST | DC-06 | Analytics | Routine System Upgrade
Completed - The scheduled maintenance has been completed.
Sep 9, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 14:30 UTC
Scheduled - Hi there,

Hope you are having a great week!

We want to inform you about the Scheduled Maintenance for MoEngage Analytics Suite on Dashboard 06. This is planned to be carried out starting Sept 9th 2025, 08:00 PM IST / Sept 9th 2025, 14:30 PM UTC for 1 hour.

During this maintenance window, we will be upgrading our analytics systems to improve the overall reliability of our platform.

During the maintenance window, the analytics suite would be non operational or would be providing inconsistent results.

Please note that MoEngage would still be accessible and no action would be required from your end.

All other capabilities will continue to function as expected.

We have a dedicated team working on this, to ensure that the maintenance is carried out very smoothly. But if you experience any unanticipated delay or issues on the platform, please reach out to us via support ticket.

We really appreciate your understanding and cooperation in this regard.


Thanks,
Team MoEngage
Sep 3, 14:27 UTC
Sep 8, 2025
Scheduled Maintenance | Sept 8th 2025, 09:00 AM IST - Sept 8th 2025, 10:00 AM IST | DC-02 | Analytics | Routine System Upgrade
Completed - The scheduled maintenance has been completed.
Sep 8, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 03:30 UTC
Scheduled - Hi there,

Hope you are having a great week!

We want to inform you about the Scheduled Maintenance for MoEngage Analytics Suite on Dashboard 02. This is planned to be carried out starting Sept 8th 2025, 09:00 AM IST / Sept 8th 2025, 03:30 AM UTC for 1 hour.

During this maintenance window, we will be upgrading our analytics systems to improve the overall reliability of our platform.

During the maintenance window, the analytics suite would be non operational or would be providing inconsistent results.

Please note that MoEngage would still be accessible and no action would be required from your end.

All other capabilities will continue to function as expected.

We have a dedicated team working on this, to ensure that the maintenance is carried out very smoothly. But if you experience any unanticipated delay or issues on the platform, please reach out to us via support ticket.

We really appreciate your understanding and cooperation in this regard.


Thanks,
Team MoEngage
Sep 3, 14:26 UTC
Sep 7, 2025
Dc03 | Data ingestion lag | Impacts user updates, event ingestion and campaign stats
Resolved - Hello,

The ingestion lag is cleared and all the ingestion services are back to normal by 4pm IST. The team will continue to monitor the situation and do a detailed post-mortem.

Thank you for your patience. Feel free to reach out to our support team in case any issue persists.

Cheers,
Moengage
Sep 7, 16:44 UTC
Investigating - Hi there,

We want to inform you about lag in our data ingestion pipeline that is responsible for user creation, user updates, event ingestion and campaign stats updation.

The issue started at around 1pm IST and it was resolved by 4:30pm IST.

All other capabilities will continue to function as expected.

We have a dedicated team working on this, to ensure that the issue is identified and resolved at the earliest

We really appreciate your understanding and cooperation in this regard.

Thanks,
Moengage
Sep 7, 16:43 UTC
Sep 6, 2025

No incidents reported.

Sep 5, 2025
Dashboard 03 — Increased timeouts for SMS/WhatsApp short URLs (u3.mnge.co)
Resolved - On Sep 5, between 14:30–16:00 UTC (20:00–21:30 IST), we experienced increased timeouts for short URLs using http://u3.mnge.co/ . This affected links in Engage Campaigns and Inform Alerts sent via SMS and WhatsApp; customers using custom short domains were not impacted.

The issue has been resolved and normal service has resumed. We regret the inconvenience caused and are continuing to investigate the root cause. If you continue to see problems or need any further details, please contact support.
Sep 5, 16:57 UTC
Sep 4, 2025
Scheduled Maintenance | Sept 4th 2025, 11:00 PM IST - Sept 5th 2025, 12:00 AM IST | DC-01 | Analytics | Routine System Upgrade
Completed - The scheduled maintenance has been completed.
Sep 4, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 17:30 UTC
Scheduled - Hi there,

Hope you are having a great week!

We want to inform you about the Scheduled Maintenance for MoEngage Analytics Suite on Dashboard 01. This is planned to be carried out starting Sept 4th 2025, 11:00 PM IST / Sept 4th 2025, 17:30 PM UTC for 1 hour.

During this maintenance window, we will be upgrading our analytics systems to improve the overall reliability of our platform.

During the maintenance window, the analytics suite would be non operational or would be providing inconsistent results.

Please note that MoEngage would still be accessible and no action would be required from your end.

All other capabilities will continue to function as expected.

We have a dedicated team working on this, to ensure that the maintenance is carried out very smoothly. But if you experience any unanticipated delay or issues on the platform, please reach out to us via support ticket.

We really appreciate your understanding and cooperation in this regard.


Thanks,
Team MoEngage
Sep 3, 14:24 UTC
Scheduled Maintenance | Sept 4th 2025, 02:00 PM IST - Sept 4th 2025, 03:00 PM IST | DC-04 | Analytics | Routine System Upgrade
Completed - The scheduled maintenance has been completed.
Sep 4, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 08:30 UTC
Scheduled - Hi there,

Hope you are having a great week!

We want to inform you about the Scheduled Maintenance for MoEngage Analytics Suite on Dashboard 04. This is planned to be carried out starting Sept 4th 2025, 02:00 PM IST / Sept 4th 2025, 08:30 AM UTC for 1 hour.

During this maintenance window, we will be upgrading our analytics systems to improve the overall reliability of our platform.

During the maintenance window, the analytics suite would be non operational or would be providing inconsistent results.

Please note that MoEngage would still be accessible and no action would be required from your end.

All other capabilities will continue to function as expected.

We have a dedicated team working on this, to ensure that the maintenance is carried out very smoothly. But if you experience any unanticipated delay or issues on the platform, please reach out to us via support ticket.

We really appreciate your understanding and cooperation in this regard.
Sep 3, 14:22 UTC
Sep 3, 2025
Scheduled Maintenance | Sept 3rd 2025, 10:00 PM - Sept 3rd 2025, 11:00 PM IST | DC-03 | Analytics | Routine System Upgrade
Completed - The scheduled maintenance has been completed.
Sep 3, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 16:30 UTC
Scheduled - Hi there,

Hope you are having a great week!

We want to inform you about the Scheduled Maintenance for MoEngage Analytics Suite on Dashboard 03. This is planned to be carried out starting Sept 3rd 2025, 10:00 PM IST / Sept 3rd 2025, 16:30 PM UTC for 1 hour.

During this maintenance window, we will be upgrading our analytics systems to improve the overall reliability of our platform.

During the maintenance window, the analytics suite would be non operational or would be providing inconsistent results.

Please note that MoEngage would still be accessible and no action would be required from your end.

All other capabilities will continue to function as expected.

We have a dedicated team working on this, to ensure that the maintenance is carried out very smoothly. But if you experience any unanticipated delay or issues on the platform, please reach out to us via support ticket.

We really appreciate your understanding and cooperation in this regard.


Thanks,
Team MoEngage
Sep 3, 14:21 UTC
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