All Systems Operational

Uptime over the past 90 days. View historical uptime.
dashboard-01 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) ? Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience ? Operational
90 days ago
100.0 % uptime
Today
dashboard-02 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience ? Operational
90 days ago
100.0 % uptime
Today
dashboard-03 Operational
90 days ago
99.99 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.97 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
User Profile Operational
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience ? Operational
90 days ago
100.0 % uptime
Today
dashboard-04 Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience ? Operational
90 days ago
100.0 % uptime
Today
dashboard-05 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
dashboard-06 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
dashboard-101 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Google Ads Audience Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Dashboard 01 - Major Outage due to Cloud Service Provider
Resolved - This incident has been resolved.
Oct 21, 02:16 UTC
Update - Event triggered flows and campaigns are still delayed. All the remaining services are operating normally. We will update here as soon as we have some meaningful progress.
Oct 20, 23:03 UTC
Monitoring - We have full capacity available from AWS now and we are focusing on bringing our degraded services back to normal.
Oct 20, 19:30 UTC
Update - Event triggered campaigns and Flows, Data processing, Campaign stats are running with a delay. All the other services are fully operational and working as expected. We will keep you updated on the progress.
Oct 20, 19:30 UTC
Update - We are continuing to work on a fix for this issue.
Oct 20, 19:26 UTC
Update - We are seeing campaigns being sent in real time. Data processing is still lagging, we will keep you posted.
Oct 20, 19:18 UTC
Update - We have marked all campaigns that have been delayed considerably as stopped. If there are any campaigns that are critical, please duplicate and run them again. Campaigns are being processed in a controlled manner.
Oct 20, 17:31 UTC
Update - We are now beginning to process both older and new campaigns in a controlled manner. We ask that you please pause or stop any time-sensitive campaigns that should no longer be sent due to the delay. Please be aware that the AWS outage has also impacted our data processing pipelines, which will result in a delay in the visibility of campaign stats and event data in user profiles; you may not see analytics for recently run campaigns immediately. Our team's primary focus is to ensure all campaigns scheduled going forward are processed successfully, and we will post another update as soon as more information is available.

Inform campaigns are running as expected.
Oct 20, 16:58 UTC
Update - We're starting to process older and new batch (or one-time) campaigns in a controlled manner, please do pause / stop any campaigns that shouldn't be processed, as there's been a delay from the scheduled time due to the outage.

We're continuing to work with AWS, to fully restore our services.
Oct 20, 12:58 UTC
Update - We are continuing to work with our infrastructure provider, AWS, to fully restore all services. One-time campaigns remain affected, and our team is actively implementing an alternative solution to restore this functionality as quickly as possible. We will provide our next update by 1 PM UTC or sooner.
Oct 20, 12:06 UTC
Update - If you have any time‑sensitive campaigns that you do not want our auto‑heal systems to automatically rerun later, please pause or stop them now.
Oct 20, 10:19 UTC
Identified - Date/Time: October 20, starting at 7:00 AM UTC

We experienced a major outage in Dashboard 01 beginning at 7:00 AM UTC on October 20 due to an underlying issue with our cloud service provider (AWS, US East 1 region).

Impact:

- Dashboard logins were failing, which many customers reported.
- Our status page tool was also affected, preventing us from posting an incident update immediately.
- Twilio services were impacted, affecting customers using Twilio for SMS delivery.

Resolution & Current Status:
Our engineering team has been actively working with AWS to fully resolve the outage. Services are now being restored - Inform service is operating normally, and we have retried all requests that failed earlier. Dashboard login is working now. Campaign services are still under recovery.

We will continue monitoring the situation closely and provide updates as new information becomes available.

We sincerely apologize for the disruption and thank you for your patience.
Oct 20, 10:15 UTC
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

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