All Systems Operational

Uptime over the past 90 days. View historical uptime.
dashboard-01 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) ? Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
dashboard-02 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
dashboard-03 Operational
90 days ago
99.99 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
99.81 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
User Profile Operational
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
dashboard-04 Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform ? Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
dashboard-05 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
dashboard-06 Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Mobile Push & Web Push Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Email Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - SMS Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Connectors Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Flows Operational
90 days ago
100.0 % uptime
Today
In-app & On-site Messaging Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Campaign Stats Operational
90 days ago
100.0 % uptime
Today
Event Triggered Campaigns and Flows Operational
90 days ago
100.0 % uptime
Today
Analytics (Analyze Capabilities) Operational
90 days ago
100.0 % uptime
Today
User Imports Operational
90 days ago
100.0 % uptime
Today
User Exports Operational
90 days ago
100.0 % uptime
Today
CSV / File Segment Uploads Operational
90 days ago
100.0 % uptime
Today
Data APIs Operational
90 days ago
100.0 % uptime
Today
Push APIs Operational
90 days ago
100.0 % uptime
Today
Custom Segment API Operational
90 days ago
100.0 % uptime
Today
Dynamic Product Messaging Operational
90 days ago
100.0 % uptime
Today
Campaign Exports Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - Facebook Audience Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Inform Operational
90 days ago
100.0 % uptime
Today
Event Exports (Streams) Operational
90 days ago
100.0 % uptime
Today
One-time & Periodic Campaigns - WhatsApp Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025
[DC-01] Lag in Periodic Segment Refresh
Resolved - This incident has been resolved.
Apr 25, 13:37 UTC
Update - The issue has been resolved. All the services are operational and continue to be monitored closely. We will work on the post-mortem and take corrective actions to avoid such issue in the future.
Apr 25, 13:37 UTC
Update - We are continuing to monitor for any further issues.
Apr 25, 12:48 UTC
Monitoring - The lag has been cleared. Services are back to normal. We are monitoring our systems.
Apr 25, 12:47 UTC
Update - The team has made progress to scale our infrastructure to burn the lag. The current lag will take another 2-3 hours to clear.
Apr 25, 11:09 UTC
Identified - Hi,

We are currently addressing a delay in the Periodic Segment Refresh on DC-01

This situation affects trigger-based campaigns, Flows, and Inbound Campaigns (In-App, OSM), as they are operating with outdated segments. However, rest assured that real-time campaigns, one-time campaigns, and dashboard segmentation queries are functioning normally.

Our team is actively working to resolve this issue promptly. We appreciate your patience and cooperation during this time.

We will keep updating the progress and try to resolve this soon.

If you have any questions, please don't hesitate to reach out to our support team.

Thank you,
Team MoEngage
Apr 25, 08:45 UTC
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
[Dashboard-02] Delay in processing User Updates
Resolved - This incident has been resolved.
Apr 16, 16:01 UTC
Monitoring - We are experiencing a delay of ~1 hour in processing the user updates. The issue should be resolved by 4 pm UTC.
Apr 16, 14:52 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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