Resolved -
This incident has been resolved.
May 10, 11:53 UTC
Update -
We are continuing to monitor for any further issues.
May 10, 09:00 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 10, 08:33 UTC
Identified -
Since 9th May at 9:30 AM UTC, we have been experiencing degraded performance from the URL shortening service, which is leading to higher failures during URL shortening. This can result in DLT validation failure or increased SMS length, depending on your region.
We are working on a fix for the issue.
May 10, 08:04 UTC